RadiciDay: Customer-driven innovation and development.
On this past Thursday, May 12, at Villa Ottoboni Congress Centre in Padua, RadiciGroup Performance Plastics and its partners held a one-day customer-centred event featuring presentations, discussions and exchanges of ideas on products and innovation.
This RadiciDay, attended by about 100 people, was the latest in a series of initiatives organized by RadiciGroup, which has always kept customers at the centre of its development work. Numerous topics were raised by RadiciGroup Performance Plastics in the course of the event: from the re-organization of its sales network in the Veneto and Emilia Romagna areas to its product range, latest innovations, and the structure and benefits of its CAE service offering computer-aided customized technical support. Among the attendees were Angelo Radici, president of RadiciGroup; RadiciGroup Performance Plastics management; Fidel Garcìa-Guzman, chief executive officer of Guzman Global; and Goffredo Berardini, chief executive officer of Bilco S.r.l.
“This RadiciDay was an important opportunity for us to dialogue with our partners,” said Enrico Facciolo, sales manager for Italy and the Iberian Peninsula of RadiciGroup Performance Plastics. “The event created the right atmosphere, allowing us to meet face-to-face and build relationships, which is what distinguishes our customer approach.”
“Being closer to our customers is the precise objective of our new sales network structure in the Veneto and Emilia Romagna areas,” Mr. Facciolo continued. “And the appointment of Mrs. Elisabetta Tarquini as our area sales manager is a further sign of our presence in the territory. Having a sole distributor with the capability of improving the offering of available inventory, together with a unified vision of the target market, means providing retail customers with a firm point of reference, which will serve as a go-between to pass on their needs to us, the manufacturer. In practice, there will be a team dedicated to the needs of our present customers, as well as potential ones.”
Starting on 1 January 2016, BILCO S.r.l., part of the Guzman Group, is appointed as the sole distributor of the entire RadiciGroup Performance Plastics product range (RADILON® - RADISTRONG® - RADIFLAM® - HERAMID® - RADITER® - HERAFLEX® and HERAFORM®) for the Veneto and Emilia Romagna areas.The morning session opened with a welcome by Cesare Clausi, global sales manager of RadiciGroup Performance Plastics, and continued with talks by (in order of appearance): Enrico Facciolo, who presented the new sales network organization; Fidel Garcìa-Guzman and Goffredo Berardini, who explained the Guzman Global Group; and Andrea Panelli, of RadiciGroup Performance Plastics Marketing and Technical Assistance, who focused on the RadiciGroup product portfolio. The afternoon session opened with Angelo Radici, president of RadiciGroup, who gave an address thanking employees, collaborators and customers, and continued with Erico Spini, marketing and application development director for Europe of RadiciGroup Performance Plastics, and Carlo Grassini, of RadiciGroup Performance Plastics Marketing and Technical Assistance, who spoke on innovation and the CAE service.